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Steam Sale Thread.
Topic Started: Dec 23 2015, 03:27 PM (1,423 Views)
Deleted User
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Yeah, needless to say, this is a little concerning... http://www.kotaku.com.au/2015/12/valve-still-hasnt-told-steam-users-about-the-christmas-fiasco/ Not too happy about it to be honest.
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Red Panda
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Jerbs and Groathe
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If you logged in or out of Steam in between I think 7:15am to 8:00am on the 26th. There was a slight chance that someone might have seen your: email address, the games you bought, the last 4 digits of your phone number or the amount of credit in your steam wallet if they made an effort to go the options. There was an issue with the cache. Nobody was able to buy anything from someone else's account and no big database was stolen I dont think.

You should be concerned if had something in your cart at the time of logging in and out and happened to have saved your billing address if you opted to pay via card.

Also, stop reading Kotaku. But I agree that they should have really e-mail everyone about it to quell the concerns and offer precautions by now.
Edited by Red Panda, Dec 31 2015, 09:51 AM.
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Deleted User
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A response from Valve:

Posted Image

http://store.steampowered.com/news/19852/

Spoiler: click to toggle
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Deleted User
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Red Panda
Dec 31 2015, 09:46 AM
If you logged in or out of Steam in between I think 7:15am to 8:00am on the 26th. There was a slight chance that someone might have seen your: email address, the games you bought, the last 4 digits of your phone number or the amount of credit in your steam wallet if they made an effort to go the options. There was an issue with the cache. Nobody was able to buy anything from someone else's account and no big database was stolen I dont think.

You should be concerned if had something in your cart at the time of logging in and out and happened to have saved your billing address if you opted to pay via card.

Also, stop reading Kotaku. But I agree that they should have really e-mail everyone about it to quell the concerns and offer precautions by now.
Kotaku is fine in my opinion - the Australian side of it writes some really great stuff. The American side is not so great.

The basic problem is that we are past the time where companies can leave four days between the event happening and notifying customers. If there is an issue - they need to notify customers right away and get onto it. It's bad PR to sit on it and not announce anything. Heck, even a 'look, there was an issue with the cache, we're looking in to it, more to come!' is enough. After Catch of the Day took a solid four years to tell their customers of a data breach, I'm a little bit cranky about any company that drags their feet in letting people know about breaches. It's not on.
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jamesh
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Well, the government is considering introducing a mandatory data breach notification law. They have a discussion paper is up here, with submissions open until March 6th:

https://www.ag.gov.au/consultations/pages/serious-data-breach-notification.aspx

If this proceeds, then Catch of the Day's behaviour would presumably be illegal.
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Deleted User
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Good. Whilst I didn't use Catch of the Day all that often, I did use it at the time the breach was on and was furious that they allowed it to happen. That said, I am slightly hypocritical because whilst I stopped using Catch of the Day, I continue to use Steam and Playstation... sooo...
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Red Panda
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Jerbs and Groathe
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Valve released a statement the other day: http://store.steampowered.com/news/19852/

Valve
 
We'd like to follow up with more information regarding Steam's troubled Christmas.

What happened

On December 25th, a configuration error resulted in some users seeing Steam Store pages generated for other users. Between 11:50 PST and 13:20 PST store page requests for about 34k users, which contained sensitive personal information, may have been returned and seen by other users.

The content of these requests varied by page, but some pages included a Steam user’s billing address, the last four digits of their Steam Guard phone number, their purchase history, the last two digits of their credit card number, and/or their email address. These cached requests did not include full credit card numbers, user passwords, or enough data to allow logging in as or completing a transaction as another user.

If you did not browse a Steam Store page with your personal information (such as your account page or a checkout page) in this time frame, that information could not have been shown to another user.

Valve is currently working with our web caching partner to identify users whose information was served to other users, and will be contacting those affected once they have been identified. As no unauthorized actions were allowed on accounts beyond the viewing of cached page information, no additional action is required by users.

How it happened

Early Christmas morning (Pacific Standard Time), the Steam Store was the target of a DoS attack which prevented the serving of store pages to users. Attacks against the Steam Store, and Steam in general, are a regular occurrence that Valve handles both directly and with the help of partner companies, and typically do not impact Steam users. During the Christmas attack, traffic to the Steam store increased 2000% over the average traffic during the Steam Sale.

In response to this specific attack, caching rules managed by a Steam web caching partner were deployed in order to both minimize the impact on Steam Store servers and continue to route legitimate user traffic. During the second wave of this attack, a second caching configuration was deployed that incorrectly cached web traffic for authenticated users. This configuration error resulted in some users seeing Steam Store responses which were generated for other users. Incorrect Store responses varied from users seeing the front page of the Store displayed in the wrong language, to seeing the account page of another user.

Once this error was identified, the Steam Store was shut down and a new caching configuration was deployed. The Steam Store remained down until we had reviewed all caching configurations, and we received confirmation that the latest configurations had been deployed to all partner servers and that all cached data on edge servers had been purged.

We will continue to work with our web caching partner to identify affected users and to improve the process used to set caching rules going forward. We apologize to everyone whose personal information was exposed by this error, and for interruption of Steam Store service.


Seems like people that specifically got in the window of the cache issues will be notified eventually.

They should really email this to everyone, rather than just post it on their blog, which can be found in the Steam news section that is being drowned out by blog slots from (Admittedly amusing) Rock, Paper, Shotgun Christmas jokes.

Edited by Red Panda, Jan 1 2016, 12:02 PM.
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Biceps Ben Six Pack Smooth
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Talos Principle, should I get it?

Bit iffy about it because I dont generally like puzzle games.
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Moo
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Would have to say no because the gameplay is nothing but puzzles.
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Derpstrom
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^^^ What that guy said
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This is pretty great news for future bundles.

A new Valve initiative will allow consumers to take advantage of the savings that game bundles offer without possibly necessitating the purchase of duplicate licenses. This program introduces flexible pricing -- a system that changes the cost of a bundle based on how many of the bundle's games you already own.

http://www.destructoid.com/new-valve-program-drops-steam-bundle-prices-to-account-for-already-owned-games-346064.phtml
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